Privacy Policy
Last updated: January 15, 2024
Introduction
At MXZillow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or use our services.
By using our Services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Services.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and phone number
- Mailing address and billing information
- Account credentials (username and password)
- Property preferences and search criteria
- Demographic information
- Communications with us, including customer support inquiries
Automatically Collected Information
When you use our Services, we automatically collect certain information, including:
- IP address and device identifiers
- Browser type and operating system
- Pages viewed and links clicked
- Search queries and property views
- Geolocation data (with your permission)
- Cookies and similar tracking technologies
Third-Party Information
We may receive information about you from third parties, such as social media platforms, marketing partners, and public databases, which we may combine with other information we have about you.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Personalize your experience and show relevant property listings
- Send you updates, marketing communications, and promotional offers
- Respond to your inquiries and provide customer support
- Monitor and analyze usage trends and preferences
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations and enforce our Terms of Service
How We Share Your Information
We may share your information with:
Service Providers
Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Real Estate Professionals
When you inquire about a property or request to be contacted, we share your information with relevant real estate agents and brokers.
Legal Requirements
When required by law or to protect our rights, we may disclose your information to law enforcement, government agencies, or other third parties.
Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
For more information about our use of cookies, please see our Cookie Policy.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Portability: Request transfer of your information to another service
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@mxzillow.com.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country. We take steps to ensure that your information receives an adequate level of protection.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
MXZillow, Inc.
Privacy Department
123 Main Street
San Francisco, CA 94102
Email: privacy@mxzillow.com
Phone: +1 (555) 123-4567